The transfer time will depend on the distance, traffic conditions and time of day. Before confirming your booking, we will give you an estimate based on the most convenient route.
Yes, unless otherwise stated, our rates include all tolls and parking costs necessary for your transfer.
Yes. We monitor any changes to the schedules provided and adapt accordingly to be present upon your arrival.
In that case, please contact us as soon as possible by telephone or email so that we can adjust the collection time.
We can update your booking details at no extra cost, provided you give us advance notice.
Yes, our rates are transparent and there are no hidden charges. The price is agreed upon at the time of booking and remains unchanged, unless changes are requested by the customer.
We offer a courtesy waiting period. If the delay exceeds the included time, the previously agreed additional fee will apply.
Yes, you will receive a notification or call to inform you that your chauffeur is already at the pick-up point.
Your chauffeur will hold a sign with your name or your company name, or the distinctive sign agreed upon during the booking.
Our team can assist you in planning multiple or customised transfers, whether for several days or for special itineraries.
Yes, we can arrange the number of vehicles and drivers you need for your event or transfer.
Smoking is not permitted in any of our vehicles, although we can make stops en route if required.